Shipping policy
Every order from The House of SUFI is prepared with care and packed thoughtfully before it begins its journey.
Processing Time
Orders are usually processed within 2–3 business days after payment is received.
During launches, festive periods, or special collections, processing may take slightly longer. If so, we'll keep you informed.
Shipping
Once your order has been dispatched, you'll receive a confirmation email along with a tracking link so you can follow its journey.
Delivery Time
Delivery timelines vary depending on your location.
Most domestic orders are delivered within 3–7 business days after dispatch.
International shipping timelines vary by destination.
Address Accuracy
Please ensure your shipping address and contact details are correct before placing your order.
We are unable to take responsibility for delays caused by incorrect information provided during checkout.
Delays
While we work with trusted delivery partners, unforeseen delays due to weather, customs, strikes, or courier operations may occasionally occur.
We appreciate your patience in such situations.
Questions
If you need any assistance regarding your order, we'd be happy to help.